Sales and Marketing, Consultants, Technicians, Accounting specialists…our teams throughout the world work together every day to bring our customers the best of their talents, support and expertise, helping them manage their development and overcome their economic challenges.

Our Marketing and Research and Development teams are dedicated to innovation and work closely with our Sales and Professional Services teams and also with our customers to define, create, and develop our future offer. This strategy of developing high value-added equipment, software, and services—in particular PLM and Smart Services—leads to our continual investment in team training and in the technical resources we make available.

Our Sales teams offer our customers a wealth of expertise. All our extremely committed teams—from sales engineers, pre-sales consultants specialized in our solutions and our customers’ industries, to information technology experts—have a highly-developed sense of customer relations.

Operating through our five International Call Centers located in Bordeaux Cestas (France), Milan (Italy), Madrid (Spain), Atlanta (USA) and Shanghai (China), our software and business experts are able to resolve customer issues in real time. They thus help optimize customers’ return on investment by reducing or even eliminating the risk of production equipment downtime. They are supported by our technical experts, who are able to travel to customers’ sites when necessary, in order to provide maintenance and support, demonstrating a clear commitment to Customer Care.  

Our Administrative and Finance teams, together with our Human Resources teams are watchdogs of the company's quality and success. Our IT team ensures Lectra's smooth running via an international network and powerful infrastructure, enabling our teams to provide the best possible service in total security for our customers the world over.

Finally, based mainly in Bordeaux, Lectra has specialized teams responsible for the manufacturing, purchasing and logistics associated with the production and delivery of our powerful equipment. These systems have been developed to satisfy the highest standards, based on know-how and experience acquired through years of work in the industry. Our teams guarantee our customers receive the unrivaled Lectra quality recognized within all of our markets.