Paris, December 1, 2006 – Lectra, the world
leader in software, CAD/CAM equipment and related services
dedicated to large-scale users of textiles, leather and industrial
fabrics, has opened a new head office for Lectra France: Lectra France
66, rue de la Chaussée d’Antin
75009 Paris, France
Tel: +33 (0)1 40 13 59 59
Fax: +33 (0)1 40 13 59 58 Lectra France also has offices in Cholet, Lyon, Toulouse and
Villeneuve d'Ascq, as well as at the company’s industrial site in
Bordeaux-Cestas. More than 60 Lectra consultants, solutions experts
and training professionals enable the company’s French customers to
integrate Lectra technologies to respond to their daily
challenges. Lectra is particularly strong in France, with an estimated
market share of 80% and approximately 600 customers, including
major luxury brands (Céline, Christian Dior, Hermès, Louis Vuitton,
Yves Saint Laurent), ready-to-wear fashion brands (Camaïeu, Kenzo,
Kookaï, Lacoste, Lafuma, New Man, Zannier), lingerie specialists
(Chantelle, Lise Charmel), retailers (Auchan, Décathlon, La
Redoute, Monoprix), automotive companies (Faurecia, Renault) and
aeronautical specialists (EADS, Eurocopter, Zodiac). Lectra France customers have access to a full line of services
through the company’s Call Center and International Advanced
Technology Center (IATC) in Bordeaux. The Call Center provides
real-time online intervention by Lectra experts, who are able to
take remote control of customers’ software and equipment to offer
interactive assistance. Each day the Call Center helps customers to
optimize their Lectra installation and reduce or eliminate the risk
of downtime. The IATC enables customers to imagine and realize
their projects with the help of demonstrations and personalized
technical tests. “Lectra is a long-term partner for all its
customers,” said Bernard Karmin, director of Lectra
France. “We offer value-added business expertise associated
with dedicated software solutions and equipment to enable our
customers optimize their processes.” Bernard Karmin added that “this change of locations
symbolizes Lectra’s strategy of expansion and its dedication to
constant improvement of customer care. This includes training rooms
equipped with our software solutions and a video conference system
linked to our IATCs and our main facilities around the world, which
allows customers to discover the full line of our solutions for the
entire product development cycle. The quality of service and the
professionalism of our business experts brings real added value to
our customers.” |