Cutting Room Care Services
Since 2007, every piece of equipment in Lectra's cutting room comes ready to connect online to our Customer Care experts. This enables the majority of subscriber queries and issues to be rapidly analyzed and resolved remotely. Sensors and counters embedded in our solutions allow us to continually monitor proper functioning of the equipment, minimizing the risk of production downtime.
Sensors monitor subscribers’ equipment, enabling us to anticipate issues and take preemptive action before downtime occurs.
Expert advice and control of system performance help subscribersreach their production goals.
Preventive maintenance and regular audits secure cutting quality and reduce scrap and waste, cutting costs.