Software Care Services
We're here to provide all the support subscribers need to get the most out of their Lectra software.
Software
Software Care Services
Lectra Software services provide subscribers with instant access to the latest innovative functionalities in our software solutions. Our solution experts are available to provide fast, efficient support – whenever subscribers need it.
Commitments
Our commitment
Better Access
Immediate access to the latest tools and technological innovations in Lectra software solutions.
Optimal Support
Subscribers can get help when they need it. Benefit from 40 years of experience in the form of efficient, comprehensive support services.
Long-Term Partnership
Continually create value by working with Lectra to implement ways of working based on best practices.
Services
Software Evolutions
Lectra software is regularly updated with new functionalities. Subscribers can start using the latest version as soon as it’s released. Subscribers choose the best time to install the new version and we help them make the transition – ensuring the new parameters are set while providing all the support their teams need.
Support
Subscribers can get help to resolve issues quickly. Lectra Software Services give them access to Lectra Customer Care experts at our call centers worldwide; remote desktop assistance for secure, hands-on troubleshooting; and documentation to help with their Lectra solutions.